Emotional Intelligence for HR Managers
About This Class
- 4 – 5 July
- Live Online Training
- 3 Lessons
This training programme is an intermediate level Emotional Intelligence (EQ) skills development offering for HR Managers. The programme effectively blends the theory and practice of EQ with practical, personal development and empowerment application tools and techniques.
At the conclusion of this programme, you will be capacitated to master the five (5) competencies of EQ and to develop an EQ personal improvement plan indicated the techniques to develop each of these 5 competencies.
Benefits
- Demonstrating knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations, in the capacity of a HR Manager.
- Analysing the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations, in the capacity of a HR Manager.
- Analysing the impact of emotional intelligence on life and work interactions, in the capacity of a HR Manager.
- Evaluating own level of emotional intelligence in order to determine development areas.
DAY 1
• Demonstrate insight and understanding of how people management skills like emotional intelligence can enhance a HR Managers’ ability to:
– Personal mastery/development
– Build effective interpersonal relationships
– Leadership ability
• Mastering intrapersonal competencies:
– Self esteem
– Self confidence
– Assertiveness
– Locus on control o Attitudes
• Defining the fundamentals of EQ
– IQ vs. EQ
– Defining EQ
– The value of emotions
• Building a business case for EQ for HR Managers
– The profile of high and low EQ
– The value and importance of being EQ
– EQ’s role in the organization
• The five competencies of EQ
– Self-awareness
– Self-regulation
– Self-motivation
– Empathy
– Social skills/Effective relationships
DAY 2
• Apply techniques for responding to situations in an emotionally intelligent manner, in the capacity of HR Manager
– Emotional skills for coping with varying HRM scenario’s and situations
– Applying emotional intelligence in a HR leadership context e.g. motivation, conflict management and creating a positive environment
– Behavioural skills for coping with different scenario’s in an emotionally intelligent manner
• Developing generic EQ improvement techniques, as a HR Manager
• Developing targeted EQ improvement strategies (based on the 5 EQ competencies)
• Personal effectiveness skills as HR Manager
– Resilience
– Assertiveness
– Personal habits and life success principles
– Stress management
• Self-analysis is conducted to determine own emotional intelligence abilities, in the capacity of HR Manager
– Evaluating own level of emotional intelligence in order to determine strengths and development areas
– Develop improvement techniques in each of the 5 competencies
• Consolidating into a Personal Development Plan
Who should attend
- Chief HR Officers / HR Executives / HR Managers
- HR Business Partners
- Talent Managers
- Change Managers
- Human Capital / HR Professionals
- HR Generalists / HR Consultants / HR Practitioners
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